Convenient coin-operated lockers are available at the Shinkansen Hachijo-guchi Exit of Kyoto Station.

The lockers have thirteen different kinds of flower painted on them, which helps you find the location of the locker you use.

Some of them can be paid with IC cards such as TOICA, ICOCA, Suica, etc.

We offer a luggage delivery service between Kyoto station and the hotel where you're staying, so you can go site-seeing unencumbered by luggage.

We also offer Temporary luggage storage.

・Temporary luggage storage

[Service Hours] 9:00-20:00
[Price] 700 yen per piece

・Luggage Delivery Service

[Reception Hours]
check-in : 9:00-14:00
pick-up : 14:00-20:00

[Price]
The station to a hotel / a hotel to the station 1000 yen per piece / a hotel to a hotel 800 yen per piece

・Delivery Counter

[Reception Hours]

9:00-20:00

・Telephone Number

　+8170-3333-8297

We deliver nationwide.
Please feel free to use this service before you get on the Shinkansen.

[Reception Hours]
Mon-Sun 8:00-20:00

・Telephone Number

　+8170-1276-3057

・Mizuho Bank, Ltd.
Monday 7:00 - 23:00
Tuesday-Friday 6:00 - 23:00
Saturday 6:00 - 22:00
Sunday 8:00 - 21:00

・Labour Bank

Monday-Sunday 7:00-23:00

・MUFG Bank, Ltd.

Monday-Sunday 5:30 - 23:30

・THE KYOTO SHINKIN BANK

Monday-Sunday 7:00-23:00

There's Wi-Fi available throughout the ASTY-Kyoto area.

Cash, credit card, IC card (prepaid transportation cards) and mobile payments are accepted.

(Payment methods may differ depending on the store. If you have any questions, please contact each store.)

Please call the
JR Tokai Telephone Center
(050-3772-3910)
if you find lost property or a suspicious package in ASTY Kyoto.

• ● Please be considerate of other customers and follow the rules.
• ● We take no responsibility for any trouble between customers regarding pets.
• ● Pets are not allowed in restaurants or food stores for hygiene reasons.
• ● Service animals (guide dogs, service dogs, hearing dogs) are allowed to enter the above places.
  
  

  

• ● Smoking in ASTY Kyoto.
• ● Taking pictures in the store.
• ● Sitting in the aisles and stairways, or drinking alcohol in those areas.
• ● Distributing flyers, posters, etc.
• ● Selling, soliciting, or advertising activities.
• ● Signatures, surveys, donations, fundraising, etc.
• ● Political or religious activities.
• ● Driving of vehicles, including toy pedal cars or other such mobile playground equipment.
• ● Any other activities that disturb the order of ASTY Kyoto.

ASTY Kyoto is equipped with surveillance cameras for security purposes. Any of the above activities or shoplifting will be reported to the police.